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Job Vacancy: Graphic Designer at The Sister Label
We're growing fast and we need a creative mind to grow with us. The Sister Label is looking for a talented Graphic Designer to help shape the visual identity of a brand built by us, for us. If you love clean design, understand what makes Black women stop scrolling, and want to be part of something meaningful — we'd love to hear from you.
What you'll do:
- Design stunning visuals for our website — banners, product imagery, landing pages, and campaign graphics
- Create scroll-stopping content for social media, email, and paid advertising
- Bring our brand to life visually across every customer touchpoint
- Work closely with our marketing team to turn ideas into designs that drive results
- Maintain and evolve our brand guidelines to keep everything feeling cohesive and premium
What we're looking for:
- 2+ years of experience in graphic design, ideally in E-commerce or fashion
- Strong skills in Adobe Photoshop, Illustrator, Figma, or similar tools
- A sharp eye for detail, typography, and layout
- Someone who can move fast without sacrificing quality
- A team player who communicates well and takes feedback gracefully
- A portfolio that shows range and taste
- Bonus: lived experience or deep cultural fluency designing for the Black community
What we offer:
- A seat at the table in a fast-growing brand with real creative freedom
- Competitive salary with room to grow as we scale
- Flexible hours and fully remote work
- A small, tight-knit team that values good ideas over job titles
- The chance to build something meaningful from the ground up — for our community
Sound like you? Send your CV and portfolio to apply@thesisterlabel.com
Job Vacancy: Customer Experience Associate at The Sister Label
Our sisters are everything to us — and we need someone who feels the same way. The Sister Label is looking for a warm, detail-oriented Customer Experience Associate to be the voice of our brand. If you genuinely enjoy helping people and take pride in making someone's day a little better, this role is for you.
What you'll do:
- Be the first point of contact for our customers via email and chat — answering questions with warmth, clarity, and speed
- Help women find the right outfit by offering thoughtful, personal recommendations
- Handle shipping inquiries, order updates, and return requests with patience and care
- Spot patterns in customer feedback and share insights that help us improve
- Support daily operations including order tracking, quality checks, and inventory updates
What we're looking for:
- Experience in customer service, ideally in E-commerce or retail
- Excellent written communication — you write the way a good friend talks
- Empathy and patience, even on the tough days
- Someone organized who can juggle multiple conversations without dropping the ball
- A genuine appreciation for fashion and the women who wear it
What we offer:
- The chance to represent a brand built to celebrate Black women and the way we show up in the world
- Competitive pay and benefits
- Flexible schedule with remote work options
- A supportive, no-drama team that actually likes working together
- Room to grow as the brand scales — early team members won't be forgotten
Interested? Send your CV and a short note about why this role excites you to apply@thesisterlabel.com — we'd love to hear from you.